call center team leader

The BPO Industry: the Pandemic’s Economy Crutch

The coronavirus inevitably resulted in an ongoing global recession. With the imposition of lockdowns, travel restrictions, and limited social activities, many businesses had to close down and workers were laid off. The economic affairs of countries worldwide plummeted drastically. But the business process outsourcing (BPO) industry has proven essential in keeping it afloat during these difficult …

The BPO Industry: the Pandemic’s Economy Crutch Read More »